Privacy Policy

We collect information that you provide directly to us and information that is automatically collected when you use our services:

Personal Information

• Name and contact information (phone number, email address)
• Address and location information for service delivery
• Payment information (processed securely through third-party payment processors)
• Health-related information you provide when booking services
• Communication preferences

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Cookies and similar tracking technologies
• Location data (if you enable location services)

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process your bookings and service requests
• To communicate with you about your appointments, services, and inquiries
• To send you important updates, notifications, and promotional materials (with your consent)
• To process payments and send receipts
• To personalize your experience and provide relevant content
• To analyze website usage and improve user experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and protect our rights

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (payment processing, booking management, analytics)
• Healthcare Providers: With independent third-party healthcare providers when you book services through our platform
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you explicitly authorize us to share your information

All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure payment processing through certified payment gateways
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw consent for data processing where applicable
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the contact information provided below.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.